Adapting safe service styles


Lisa Hobbs

5m 20s

 

Lesson Details

The current global pandemic has changed the way we deliver restaurant and hotel experiences. Whether you’re wearing a mask or keeping physical distance with guests, providing great customer service is possible. In this lesson, Lisa Hobbs will give you practical tips on how to maintain a level of social distancing in a venue. You will also learn three practical tips for adapting service styles and ensure that safety guidelines are followed.

What you’ll learn

  • How to maintain a level of social distancing in a venue
  • How to adapt service styles to ensure adherence to safety guidelines whilst keeping great service standards

This course is perfect for hospitality members working in the front line of a venue such as F&B, front desk and housekeeping, and anyone looking to refresh their service skills.


Instructor

Lisa Hobbs

Hospitality Executive and Director on the board of Women in Hospitality (WOHO)

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