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Lesson details

The current global pandemic has changed the way we deliver restaurant and hotel experiences. Whether you're wearing a mask or keeping physical distance with guests, providing great customer service is possible. In this lesson, Lisa Hobbs will give you practical tips on how to maintain a level of social distancing in a venue. You will also learn three practical tips for adapting service styles and ensure that safety guidelines are followed.

What you'll learn in the Adapting safe service styles lesson

  • How to maintain a level of social distancing in a venue
  • How to adapt service styles to ensure adherence to safety guidelines whilst keeping great service standards

Who the Service practices during COVID-19 recovery course is for

This online course is perfect for hospitality members working in the front line of a venue such as F&B, front desk and housekeeping, and anyone looking to refresh their service skills.


Lisa Hobbs
Lisa Hobbs carries many different hats within the hospitality industry. With over 17 years of experience across a range of industries such as financial services and hospitality, Lisa is results-focused and has a flair for solutions.
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