The current global pandemic has changed the way we deliver restaurant and hotel experiences. Whether you’re wearing a mask or keeping physical distance with guests, providing great customer service is possible. In this lesson, Lisa Hobbs will give you practical tips on how to maintain a level of social distancing in a venue. You will also learn three practical tips for adapting service styles and ensure that safety guidelines are followed.
What you’ll learn
- How to maintain a level of social distancing in a venue
- How to adapt service styles to ensure adherence to safety guidelines whilst keeping great service standards
This course is perfect for hospitality members working in the front line of a venue such as F&B, front desk and housekeeping, and anyone looking to refresh their service skills.
Lisa Hobbs carries many different hats within the hospitality industry. With over 17 years of experience across a range of industries such as financial services and hospitality, Lisa is results-focused and has a flair for solutions.