Lesson details

Welcome to Service practices during COVID-19 recovery!

In this course, you’ll learn about the required changes to service practices during the COVID-19 recovery process and ways to use these changes to enhance the guest experience and assist venue operations.

Ready to begin?

This course is perfect for hospitality members working in the front line of a venue such as F&B, front desk and housekeeping, and anyone looking to refresh their service skills.

Instructor

Lisa Hobbs

Lisa Hobbs carries many different hats within the hospitality industry. With over 17 years of experience across a range of industries such as financial services and hospitality, Lisa is results-focused and has a flair for solutions.

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