As a manager, you’re going to have to deal with conflict between staff occasionally. In these situations, offense is your best defense – find solutions early before the situation escalates! Effectively dealing with conflict between staff will help your team work better together and make you a better leader.

Restaurant and hospitality leadership consultant Mike Ganino shares pointers for managing conflict between staff.

What you'll learn in the How to manage conflict between staff lesson

• How to manage conflict between staff
• How to keep track of the progress of conflict resolution

Who the Effective communication with staff course is for

If you’re a hospitality manager looking to skill up, this is the online course for you. Sharpen up your communication skills and build a stronger team for your venue, with pointers from a leadership expert!