Lesson details

As a manager, you’re going to have to deal with conflict between staff occasionally. In these situations, offense is your best defense – find solutions early before the situation escalates! Effectively dealing with conflict between staff will help your team work better together and make you a better leader.

Restaurant and hospitality leadership consultant Mike Ganino shares pointers for managing conflict between staff.

Learn hospitality skills for today’s world, including:

  • How to manage conflict between staff
  • How to keep track of the progress of conflict resolution

Hospitality managers, boost your skills with pointers from the experts!

Instructor

Mike Ganino

As a restaurant consultant and trainer, Mike Ganino teaches managers how to be more effective leaders, create better team cultures and drive organizational growth.

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