Having difficult conversations with your staff


Mike Ganino

duration3:47 mins


Lesson Details

Great managers don’t shy away from difficult conversations with staff. As a leader, you have to be able to give feedback that helps your staff improve when they are struggling. The objective of these difficult conversations shouldn’t be to punish your staff, but rather to find solutions to problems in the workplace.

Restaurant and hospitality leadership consultant Mike Ganino shares his pro tips for having difficult conversations with staff.

Learn hospitality skills for today’s world, including:

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Instructor

Mike Ganino

Hospitality leadership consultant

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