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Lesson details

As a manager, it’s really important to keep track of how your team members are performing – what’s going well, what needs to be improved, and how you can support them going forward. Conducting performance reviews is an integral part of this process as they help set expectations and clarify the road ahead.

In this lesson, hospitality leadership consultant Mike Ganino shares his pro tips to make the review process beneficial for your staff and business.

What you'll learn in the How to conduct effective performance reviews lesson

  • How to conduct effective performance reviews
  • How to follow up performance reviews to ensure goals are met

Who the Effective communication with staff course is for

If you’re a hospitality manager looking to skill up, this is the online course for you. Sharpen up your communication skills and build a stronger team for your venue, with pointers from a leadership expert!


Mike Ganino

As a restaurant consultant and trainer, Mike Ganino teaches managers how to be more effective leaders, create better team cultures and drive organizational growth.

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