Lesson details

Employee accountability in the workplace creates a sense of ownership, which in turn creates better quality service, more sales and better teamwork! Keeping your staff accountable will not only contribute to a more productive work environment, but your staff will feel more autonomous as a result.

In this lesson, hospitality leadership consultant Mike Ganino shares his pro tips for keeping staff accountable in your venue.

Learn hospitality skills for today’s world, including:

  • How to improve employee accountability
  • How to track progress as a manager

Hospitality managers, boost your skills with pointers from the experts!


Mike Ganino

As a restaurant consultant and trainer, Mike Ganino teaches managers how to be more effective leaders, create better team cultures and drive organizational growth.

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