Employee accountability in the workplace creates a sense of ownership, which in turn creates better quality service, more sales and better teamwork! Keeping your staff accountable will not only contribute to a more productive work environment, but your staff will feel more autonomous as a result.

In this lesson, hospitality leadership consultant Mike Ganino shares his pro tips for keeping staff accountable in your venue.

Learn hospitality skills for today’s world, including:

• How to improve employee accountability
• How to track progress as a manager

Hospitality managers, boost your skills with pointers from the experts!