An idea to creatively solving problems

Ioannis Pantelidis

4m 47s


Lesson Details

Problem solving is rarely easy, but there are strategies you can use to make it more straightforward! In this lesson, Ioannis Pantelidis explains the four-step process you can apply to problem solving to give you a good place to start when facing a new problem.

What you’ll learn

  • The IDEA process for problem solving
  • Strategies to help you implement IDEA into your problem solving process

This course is aimed at hospitality leaders, or aspiring leaders, who are interested in individual and team professional development.


Ioannis Pantelidis

Chair, Council for Hospitality Management Education

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