Beatrice Gallo

Renowned for her hands-on experience in the hospitality industry, Beatrice has traveled to more than 40 countries, and now works as an International Senior Sales Representative at JamesEdition.

Beatrice Gallo
WHO IS BEATRICE GALLO?

International Senior Sales Representative at JamesEdition

Raised by an Italian father and a Spanish mother, Beatrice Gallo was born in Milan and moved to London at the age of six. Surrounded by diverse nationalities and backgrounds, she quickly developed empathy and meaningful connections with others. A travel enthusiast and fluent in French, Italian, Spanish, and English, Beatrice has visited more than 40 countries.

Beatrice studied International Relations in French and Spanish at the University of Sussex, England, and completed a year abroad at the University of Science Po in Aix-en-Provence, France. Her fondness for the hospitality industry, inspired by her father's career, blossomed during her first summer work experience at the five-star luxury hotel Forte Village in Sardinia, Spain.

Her hospitality journey began as a receptionist at The Connaught Hotel, part of the Maybourne Hotel Group. In 2016, she was nominated for the AICR - David Campbell Competition, where she earned the title of UK Best Receptionist. The following year, she achieved the title of World's Best Receptionist, transforming her professional life and reinforcing her belief that the only obstacle to success is one's own mindset.

Beatrice's open-mindedness, passion for travel, and extensive experience in hospitality led her to a successful tenure as Sales Manager at the prestigious Mandarin Oriental Hotel Group. Now, she continues her journey as an International Senior Sales Representative at JamesEdition, leveraging her diverse background and industry expertise.

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Lessons

Welcome - Interacting with guests
2m 5s

Welcome - Interacting with guests


Instructor
Beatrice Gallo
Beatrice Gallo
Conclusion - Interacting with guests
53s

Conclusion - Interacting with guests


Instructor
Beatrice Gallo
Beatrice Gallo
Being ready with knowledge
Beginner
5m 45s

Being ready with knowledge


Instructor
Beatrice Gallo
Beatrice Gallo
Saying 'no' without saying 'no'
Beginner
4m 13s

Saying 'no' without saying 'no'


Instructor
Beatrice Gallo
Beatrice Gallo
Active listening
Beginner
5m 14s

Active listening


Instructor
Beatrice Gallo
Beatrice Gallo
The power of conversation
Beginner
5m 21s

The power of conversation


Instructor
Beatrice Gallo
Beatrice Gallo
Asking meaningful questions
Beginner
3m 47s

Asking meaningful questions


Instructor
Beatrice Gallo
Beatrice Gallo
The impact of smiling
Beginner
3m 50s

The impact of smiling


Instructor
Beatrice Gallo
Beatrice Gallo
Remembering guest names
Beginner
4m 28s

Remembering guest names


Instructor
Beatrice Gallo
Beatrice Gallo
Assessing guests
Beginner
3m 47s

Assessing guests


Instructor
Beatrice Gallo
Beatrice Gallo
Connect with guests
Beginner
4m 40s

Connect with guests


Instructor
Beatrice Gallo
Beatrice Gallo