Welcome - Interacting with guests


Beatrice Gallo

2m 5s

 

Lesson Details

Welcome to Interacting with guests! If you are looking at mastering your interpersonal and communication skills, this course will help you make your guests feel welcomed.

In this lesson, Beatrice Gallo introduces you to the fundamental practices when interacting with guests.

This course is ideal for hotel employees as well as any workers in the hospitality industry interacting with guests.


Instructor

Beatrice Gallo

Sales Manager at the Mandarin Oriental Hyde Park, London

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