This course is included in a Typsy Free subscription along with 30 other courses. This course is also included in all paid Premium subscriptions, along with 90 other courses.

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Course details

Think the butlers of today are like the ones you see on TV shows like Downton Abbey or in movies like Batman? Think again! Today, butlers are highly skilled as both assistants and managers. They work in private homes, resorts, consulting, and hotels, and what upholds this role is the desire to provide excellent service in the modern world.

In this course, Julius Smith, English Butler and house manager, will take you on a journey through the history and traditions of a butler. You’ll learn about etiquette and communication, how to set tables and serve meals, plus the requirements for managing and serving a household.

WHAT YOU WILL LEARN

  • What a Butler is
  • The butler’s mindset
  • How to carry out Executive Assistant duties for the guest
  • The importance and what is considered etiquette
  • The importance of discretion
  • The importance of behavior when off duty
  • The variety of relationships that build your team
  • The importance of good communication with guests
  • How to greet and farewell guests
  • Problem resolution and handling situations
  • How to set up your butler pantry
  • How to lay a table for breakfast, lunch, and dinner
  • How to set up a bar and buffet table
  • The three styles of service
  • How to give a wakeup call and serve a breakfast tray
  • How to prepare and serve afternoon tea
  • How to serve champagne, wine, and beverages with standard and elegance
  • How to pack and unpack a guest’s suitcase
  • How to layout clothes for a guest

This course is aimed at new and aspiring butlers and service staff required to perform butler duties.

Meet your instructor

Julius Smith

Julius Smith is an English butler and house manager with over 30 years of experience serving the exclusive households and events.

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Join a 10-day trial

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2
Watch all the lessons

Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

3
Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

4
Earn digital certificates

Receive a certificate for every completed course that you can download and share with your professional network.

5
Become an expert

Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.

All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

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"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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