Butlers of today may work in new and different environments compared to those from the Victorian era, but the same sense of service and dedication for the guest is crucial. Not only that, but key characteristics from the butlers of the past are still useful today, including honesty, dedication, an eye for detail, and much more. In this lesson, Julius Smith explains what it means to be a butler today.

What you’ll learn

• The butler’s mindset
• How to carry our Executive Assistant duties

This lesson is aimed at new and aspiring butlers and service staff required to perform butler duties.