Lesson details

Our heroes are working their magic on the floor!

During service, things can become hectic fast – but our heroes know their systems and procedures, and follow them by the book to leave no room for error. They work the room, tidy as they go, run food as a priority while it’s hot, and check it before they run it to ensure it’s perfect. They always offer the required condiments and utensils.

WHAT YOU’LL LEARN

  • How to take a customer’s order
  • Processing allergy and food requests
  • Running meals
  • Tidying as you go
  • How to prevent mistakes by following your venue’s systems and procedures

Remember, communication is key!