This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
How to project confidence and charisma
Possessing confidence and charisma is vital in the hospitality industry. Without it, guests are not going to have trust in you or the products your business...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Possessing confidence and charisma is vital in the hospitality industry. Without it, guests are not going to have trust in you or the products your business offers. If you project confidence and charisma, you show yourself to be trustworthy and to have focused intent, making it easier for customers to trust your abilities.
Mark Bowden is a world-renowned body language expert who has coached world leaders on the importance of nonverbal communication. In this online lesson, he explains how our body language can be used to build trust with customers.
What you'll learn in the How to project confidence and charisma lesson
- How to project confidence and charisma through body language when interacting with customers
Instructor
Mark Bowden is a body language expert and the global authority on non-verbal communication. He was voted #1 in the Global Gurus Top 30 Body Language Professionals two years running. As president of the communication training company Truthplane, he...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
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