A good training program can help safeguard against holes in your team's knowledge. But, even after evaluating the training needs of your staff, supplying training to your team may not always have the effect intended.
In this lesson, you'll learn the difference between effective and ineffective training and how training can benefit your business.
This lesson is perfect for hospitality supervisors and managers looking at strengthening their staff training skills.
Nicolas Simon is the co-founder and CEO of Wilcuma, a full-service hospitality company offering services to help anyone looking at opening a business succeed from day one.