Staff induction is one of the first things you should do with any new employee. But sadly, many businesses skip out on this crucial learning step, which has contributed to industry averages of 39% of front of house staff and 42% of back of house staff leaving within their first 90 days of employment.
In this lesson, you’ll learn the key components that should be included in a staff induction.
This lesson is perfect for hospitality supervisors and managers looking at strengthening their staff training skills.
Nicolas Simon is the co-founder and CEO of Wilcuma, a full-service hospitality company offering services to help anyone looking at opening a business succeed from day one.