As the trainer it’s up to you to make sure you're doing everything you can to keep your trainees engaged and interested. It won’t matter how good your content is or how much planning you’ve done, if your delivery is boring, rushed, or confusing. Making these mistakes will lead to your trainees not only becoming disinterested or disengaged, but they also won’t be learning.

In this lesson, you’ll learn how training delivery can impact its effectiveness and what makes a trainer engaging.

This lesson is perfect for hospitality supervisors and managers looking at strengthening their staff training skills.