When you think of the word luxury, what comes to mind? Beautiful cars? First-class travel? In this online lesson about luxury spas, Karen Coetzee will explain the essence of luxury spas and what sets them apart from non-luxury spas. You'll also learn about the role you play in guest services.
What you'll learn in this lesson, Introduction to luxury spa
- How to define luxury in the context of a spa experience
- The differences between luxury spas and non-luxury spas
- The importance of providing exceptional and personalized service in a highly competitive market
Who the Luxury spa and wellness guest services course is for
The Luxury spa and wellness guest services online course is aimed at beginners and spa professionals looking to enhance every moment of the spa experience for their guests.
Karen Coetzee, has over 22 years of experience in the luxury spa industry, and has risen from a Spa Therapist at the age of 18 to become the Regional Director of Spa for Rixos Hotels Egypt. She has won numerous accolades such as GCC Spa Leader of the Year and contributed to multiple award-winning spas.