This course is included in a Typsy Free subscription along with 30 other courses. This course is also included in all paid Premium subscriptions, along with 90 other courses.

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Course details

Think housekeeping is just about making beds? Think again! From dusting the lobby to fluffing up pillows, life in the housekeeping department is full of rewards and challenges. As a member of the housekeeping team, you are one of the many moving parts helping to deliver exceptional guest experiences from even before a guest arrives.

In this course, housekeeping expert Hannah Crowley-McClelland will teach you about the principles and the effective service involved when working a housekeeping position.

WHAT YOU WILL LEARN

  • The different roles in the housekeeping department
  • The importance of personal hygiene
  • Common WHS risks faced in housekeeping
  • What and how to use housekeeping cleaning agents
  • What and how to use housekeeping equipment
  • What items to include on a housekeeping cart
  • Best practice rules for cleaning
  • Best practices for entering guest rooms

This course is perfect for budding housekeeping staff or someone wanting to improve their skills and knowledge as a housekeeper.

Meet your instructor

Hannah Crowley-McClelland

Hannah Crowley-McClelland is a hospitality expert who has worked for top global hotel brands as well as the Australia Government.

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Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.

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Join a 10-day trial

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2
Watch all the lessons

Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

3
Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

4
Earn digital certificates

Receive a certificate for every completed course that you can download and share with your professional network.

5
Become an expert

Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.

All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

Tarini T Tarini T

"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

Denise A Denise A

FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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