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Course details
To make a great team, and be a great team member, you need a few key ingredients: trust, support, collaboration, and honest communication. Without those, the team can't be its best - and you can't be your best self.
This online course, Teamwork fundamentals, is designed by integrating principles from the hospitality industry to help you learn how to work effectively in a team. An important part of this course is the introduction to hospitality management, which explores the unique team dynamics present in the hospitality industry. With guidance from Ritchie Gibson, Teamwork and culture author and mentor, you'll discover how to become a responsible teammate, how to create trust, and so much more!
In this course, you'll delve deep into the essence of teamwork, especially its significance in the hospitality sector. Guided by expert instructors from Ritchie Gibson, you'll master essential team management skills, explore communication dynamics, and learn conflict resolution strategies. Emphasis is placed on fostering trust, understanding the role of accountability in team performance, and the importance of constructive feedback. Additionally, you'll gain insights into the cultural dynamics influencing diverse teams, ensuring you're well-equipped to handle real-world scenarios in hotels and food service establishments. By the end, you'll be poised to excel in the hospitality industry, armed with invaluable teamwork insights.
What you'll learn in the Teamwork fundamentals course
- What teamwork means
- The impact of teamwork
- What 'responsible' means and its impact on team members
- How trust impacts a team
- What honest feedback is and why it's essential
- The importance of effective communication to a team
- Identify the root of conflicts
- The three steps to deal with conflicts as a team member
Who the Teamwork fundamentals course is for
The Teamwork fundamentals online course is aimed at employees looking to gain fundamental and practical teamwork skills to ensure they can operate effectively in a professional team.
Meet your instructor
11 lessons included in this course
Prove you’re job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass the quiz.
- Earn a digital badge that you can print or share on
- Impress employers with learning outcomes you can add to your CV.
- Make your career dream a reality.
How courses work
Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
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Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
Earn digital badges
Receive a digital badge for every completed course that you can download and share with your professional network.
Become an expert
Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.
All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes
What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."
"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."
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After your free trial you can:
- Pay per year to keep learning online
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- Learn at your own pace
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