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Course details
Emergencies can happen at any time - a guest collapses, a coworker is injured, or someone experiences a sudden allergic reaction. Are you ready to act quickly and calmly?
Without the right training, these situations can escalate, leaving everyone involved feeling unprepared. That's why this online course focuses on building practical, lifesaving skills to help you take charge when it counts.
You'll learn how to assess injuries like burns and cuts, manage allergic reactions, strokes, asthma attacks, and stay composed in high-pressure moments. Most importantly, you'll discover how effective communication can make all the difference in keeping your workplace safe.
What you'll learn in the First aid awareness course
- The principles of first aid and its role in workplace safety
- The shared responsibilities of employers and employees in maintaining a safe environment
- The key tools in a first aid kit, their uses, and how to ensure they're ready for emergencies
- How to assess common emergency situations, recognize their signs, and prioritize actions effectively
- How to respond to allergic reactions, including administering an EpiPen during anaphylaxis
- How to perform CPR and use an AED in combination to address cardiac emergencies
- How to recognize the symptoms of stroke and TIAs and how to respond quickly and effectively to neurological emergencies
- How to identify the symptoms of shock and provide first aid support
- The signs of an asthma attack and how to assist with an inhaler during an asthma emergency
- How to manage fainting and support the individual's recovery
- How to apply first aid techniques for cuts, bruises, burns, sprains, and strains
- How to differentiate injury types, assess severity, and determine when to seek professional medical care
- How to communicate clearly with emergency services and maintain calm during crises
- How to complete internal incident reports accurately and adhere to legal reporting requirements
And much more!
Who the First aid awareness course is for
The First aid awareness online course is aimed at all employees across various sectors of hospitality who may need to administer essential first aid within the workplace.
This course has been designed by Typsy's expert learning designers, in collaboration with our hospitality clients and Emma Hammett, First Aid Trainer and Founder of First Aid for Life.
Meet your instructor
16 lessons included in this course
Prove you’re job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass the quiz.
- Earn a digital badge that you can print or share on
- Impress employers with learning outcomes you can add to your CV.
- Make your career dream a reality.

How courses work
Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
Join a 10-day trial
Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.
Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
Earn digital badges
Receive a digital badge for every completed course that you can download and share with your professional network.
Become an expert
Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.
All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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Start learning today - with your free 10-day trial.
After your free trial you can:
- Pay per year to keep learning online
- Have complete control over your subscription; you can cancel any time
- Learn at your own pace
- Complete online assessments to test your knowledge and prove your skills
- Earn digital course certificates that you can share online, with potential employers, and your professional network