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If you’ve taken the time and care to suss out the specific dietary requirements of your customers, you want to make sure that meals arrive exactly as you’ve promised.

To guarantee your team in the kitchen will prepare that food to meet special dietary requirements, you need to be communicating clearly with them.

Odd Duck restaurant manager Jason James explains the importance of keeping the lines of communication open with your team.

Learn hospitality skills for today’s world, including:

  • Tips for communicating with back of house and management about dietary restrictions
  • Why writing clear and concise tickets matters

Servers, get the ultimate tips from industry experts.


Jason James

Jason James is a partner and general manager at Austin’s farm-to-table restaurant Odd Duck, where he looks after all aspects of service and is in charge of the restaurant’s front of house team.

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