Lesson details

Stains happen all the time in hospitality and healthcare settings. And while it's always best to prevent damage, it's usually possible to repair stains if you know what to look for. In this lesson, Danielle Fiers will provide you with some tips to help you understand the different types of stains and how they're classified. You'll also learn how to recognize a chemical stain.

What you'll learn in the Introducing stains lesson

  • How to define stains and their impact on guest experience and brand reputation¬†
  • The different classifications of stains
  • How to recognize chemical damage caused by spillage