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Lesson details

Due to the volatile nature of the industry, hospitality businesses can experience a lot of staff turnover. That’s why it helps to have a hiring strategy in place before you even have to look for a new person. You don’t always know how long it’s going to take to find a new employee, or where you’re going to find them, whether you’re hiring a bartender or a manager, but a plan can save you a lot of stress!

Rowena Carter is an experienced HR manager who is currently the director of human resources at the Four Seasons Hotel. In this lesson, she will help you come up with a hiring plan so you can find the perfect candidate for your job.

Learn hospitality skills for today’s world, including:

  • How to set a recruitment strategy and define your budget
  • Where to promote your job ad
  • How to use your networks when recruiting

Owners and managers, it’s time to up your hiring game with expert coaching!


Rowena Carter

Rowena Carter works with boutique hotels to build company culture, strengthen engagement and develop teams with a strong service focus.

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