Lesson details

So, you've brought in new members to the team, and now it's time to onboard and train them. But where do you begin? Onboarding is a pivotal moment for new employees, offering a glimpse into how your business operates, clarifying their roles, and setting expectations for their journey with your company.

In this online lesson about training your employees, Valerie Cockerell will explain why good onboarding is crucial. You'll also explore why your business should have key Decision Criteria that all staff use to make day-to-day decisions. 

What you'll learn in this lesson, Creating magic: Train them right 

  • The importance of staff training in not only upskilling your staff but also making them feel a part of your business 
  • What Decision Criteria are and how you select them for your venue

Instructor

Community Instructors
Typsy community instructors are hospitality professionals from around the world who are passionate about the industry, have know-how and something to say, and want to share it with people across the globe.
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