Lesson details

Building a business as successful as Disney World involves a touch of magic and a robust company culture. Surprisingly, company culture isn't just about keeping employees happy-it has the power to permeate the entire life of the business, bringing everyone together to achieve common goals.

In this online lesson, Dan and Valerie Cockerell will explain the chain of excellence - a model of building up your business for success based on creating the right culture for your employees. 

What you'll learn in this lesson, The chain of excellence 

  • What the chain of excellence is 
  • Why creating a good culture for your employees is important 
  • How you can create sustainable results in your business


Community Experts
Typsy Community Experts are hospitality professionals from around the world who are passionate about the industry, have know-how and something to say, and want to share it with people across the globe.
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