Banqueting service role expectations
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Banqueting service role expectations

On the surface, banqueting service seems quite similar to restaurant service. You're serving guests, making sure their needs are met, delivering food and...

Beginner

4m 46sBanqueting service

Instructor
Thomas Boucourt
Thomas Boucourt

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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

On the surface, banqueting service seems quite similar to restaurant service. You’re serving guests, making sure their needs are met, delivering food and beverages, and clearing away tables. In fact, banqueting service requires an elevated level of attention to detail and teamwork to bring it all together.

In this lesson on banqueting service role expectations, Thomas Boucourt walks you through key expectations of banquet service staff, and how to meet them.

What you'll learn in the Banqueting service role expectations lesson

  • Common presentation standards you’ll be expected to follow
  • How to ensure you meet presentation expectations
  • Three characteristics that make for an exceptional banquet server

Instructor

Thomas Boucourt
Thomas BoucourtSenior practical arts lecturer, Ecole hôtelière de Lausanne

Thomas Boucourt is an accomplished Banquet Manager and Senior Lecturer at the prestigious Ecole hôtelière de Lausanne (EHL) in Switzerland. With 25 years of industry experience, Thomas has dedicated his career to the pursuit of excellence in service,...

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02
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