Courses

How to Think About Dietary Restrictions

Instructor: Jason James Type: Short Course Category: Service Duration: 6:04 mins

Common Food Allergies and Restrictions

Instructor: Jason James Type: Short Course Category: Service Duration: 6:34 mins

How to Ask About Dietary Restrictions

Instructor: Jason James Type: Short Course Category: Service Duration: 3:39 mins

Explaining Dietary Needs to Kitchen Staff

Instructor: Jason James Type: Short Course Category: Service Duration: 2:43 mins

Understanding How to be a Good Server

Instructor: Jason James Type: Short Course Category: Service Duration: 2:21 mins

Discovering What Service Means to You

Instructor: Jason James Type: Short Course Category: Service Duration: 4:54 mins

Staying Humble in a Service Role

Instructor: Jason James Type: Short Course Category: Service Duration: 2:51 mins

Providing Service with Integrity

Instructor: Jason James Type: Short Course Category: Service Duration: 4:32 mins

Pushing Yourself as a Server

Instructor: Jason James Type: Short Course Category: Service Duration: 4:36 mins

Communicating Properly with Guests

Instructor: Jason James Type: Short Course Category: Service Duration: 1:59 mins

Offering Service with a Smile

Instructor: Jason James Type: Short Course Category: Service Duration: 1:24 mins

Staying Ahead as a Restaurant Server

Instructor: Jason James Type: Short Course Category: Service Duration: 4:17 mins

Improving Your Knowledge as a Server

Instructor: Jason James Type: Short Course Category: Service Duration: 7:11 mins

Using Teamwork in the Restaurant

Instructor: Jason James Type: Short Course Category: Service Duration: 6:03 mins

Taking Pride in Yourself as a Server

Instructor: Jason James Type: Short Course Category: Service Duration: 4:55 mins

Service at the Tableside

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 1:01 mins

A Guide to Restaurant Terminology

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 8:34 mins

How to Interact with Restaurant Guests

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 5:21 mins

How to Serve Food Correctly

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 2:44 mins

Serving Ladies First (or Not)

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 1:51 mins

Table Service Etiquette

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 2:03 mins

How to Hold a Tray

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 1:11 mins

How to Carry Multiple Plates

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 1:16 mins

Properly Handling Restaurant Tableware

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 4:32 mins

How to Clear a Table

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 5:02 mins

Tips for Properly Handling Glassware

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 5:32 mins

How to Serve Water to Guests

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 2:04 mins

Serving Cocktails, Beer, and Champagne

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 3:22 mins

Tips for Pouring Drinks Consistently

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 4:08 mins

How to Clear Glassware From a Table

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 1:32 mins

Taking Care of Your Body as a Server

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 2:15 mins

The Best Back Exercises for Servers

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 7:57 mins

The Best Shoulder Exercises for Servers

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 4:20 mins

How To Strengthen Your Wrists as a Server

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 2:28 mins

Pre-Shift Stretching Exercises

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 8:46 mins

What to Eat During a Shift as a Server

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 5:36 mins

Post-Shift Stretching Exercises

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 10:45 mins

How To Wind Down After a Shift as a Server

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 3:17 mins

How To Maintain Good Posture as a Server

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 2:09 mins

How To Properly Hold a Tray

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 1:30 mins

How To Properly Shake a Cocktail

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 1:29 mins

How To Lift Something Heavy (Like a Keg)

Instructor: Leandra Rouse Type: Short Course Category: Service Duration: 2:00 mins

Turning Bartending into a Career

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 1:56 mins

The Life of a Modern Bartender

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 2:48 mins

How to Keep Your Bar Clean

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 0:58 mins

The Punch Cocktail Formula

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 2:14 mins

The Cocktail Formula

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 2:25 mins

The Sour Cocktail Formula

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 2:50 mins

Picking the Right Ice For Cocktails

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 1:30 mins

How to Garnish Cocktails

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 3:35 mins

Essential Cocktail Making Techniques

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 7:46 mins

How to Measure Cocktails

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 1:14 mins

Essential Bartending Tools

Instructor: Charlie Ainsbury Type: Short Course Category: Food and Beverage Duration: 2:49 mins

How to Make a Whiskey Sour

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 2:56 mins

How to Make a Remember the Maine

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 1:54 mins

How to Make a Whiskey Highball

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 1:20 mins

How to Make a Sazerac

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 1:43 mins

How to Make a Manhattan

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 1:28 mins

How to Make an Old Fashioned

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 1:56 mins

How to Talk About Whiskey Flavor

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 9:10 mins

A Guide to Whiskey Glasses

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 2:24 mins

Understanding the Different Types of Whiskey

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 3:49 mins

The Most Popular Whiskey Brands: Classics and Craft

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 4:03 mins

How Barrel Aging Affects Whiskey

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 3:11 mins

From Grain to Glass: How Whiskey is Made

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 7:59 mins

The Rise of Bourbon in American Cocktail Culture

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 3:05 mins

The History of Bourbon

Instructor: Dustin Haarstad Type: Short Course Category: Food and Beverage Duration: 3:12 mins

How to Make Beer Recommendations

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 4:05 mins

How to Taste and Appreciate Beer

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 5:45 mins

Beer Terminology and Acronyms

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 4:39 mins

Beer Myths and Misconceptions

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 4:03 mins

Porter and Stout Beer Basics

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 5:50 mins

Wheat Beer Basics

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 5:32 mins

Pale Ale and IPA Basics

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 3:55 mins

Pilsner Beer Basics

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 3:36 mins

How to Pour and Serve a Beer

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 5:59 mins

How Beer is Brewed

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 4:52 mins

The Ingredients of Beer

Instructor: Kirrily Waldhorn Type: Short Course Category: Food and Beverage Duration: 2:57 mins

Drew Kulsveen: The Master of Willett Bourbon

Type: Mentor Session Category: Mentor Sessions Duration: 3:33 mins

Finding Your Passion as a Hospitality Entrepreneur

Type: Mentor Session Category: Mentor Sessions Duration: 5:10 mins

How Distribution Impacts Espresso Extraction

Instructor: Pete Licata Type: Short Course Category: Food and Beverage Duration: 4:15 mins

How to Source the Best Talent

Instructor: Rowena Carter Type: Short Course Category: Management Duration: 4:17 mins

How to Read Body Language During an Interview

Instructor: Mark Bowden Type: Short Course Category: Management Duration: 4:47 mins

How to Write a Job Advertisement

Instructor: Rowena Carter Type: Short Course Category: Business Duration: 4:31 mins

How to Build a Harassment Free Workplace

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:24 mins

How to Build Trust Over the Phone

Instructor: Mark Bowden Type: Short Course Category: Service Duration: 4:53 mins

How Dose Impacts Espresso Extraction

Instructor: Pete Licata Type: Short Course Category: Food and Beverage Duration: 3:45 mins

How to Project Confidence and Charisma

Instructor: Mark Bowden Type: Short Course Category: Service Duration: 4:11 mins

Having Difficult Conversations With Your Staff

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:59 mins

How Body Language Differs Across Cultures

Instructor: Mark Bowden Type: Short Course Category: Service Duration: 6:09 mins

How to Manage Conflict Between Staff

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 2:40 mins

Coffee Terminology

Instructor: Pete Licata Type: Short Course Category: Food and Beverage Duration: 4:30 mins

What Your Handshake Says About You

Instructor: Mark Bowden Type: Short Course Category: Management Duration: 6:00 mins

How to Write a Shift Report

Instructor: Kate Edwards Type: Short Course Category: Management Duration: 3:53 mins

Importance of the Barista

Instructor: Pete Licata Type: Short Course Category: Food and Beverage Duration: 1.57 mins

How to Overcome Shyness

Instructor: Kate Edwards Type: Short Course Category: Management Duration: 3.32 mins

What Your Body Language Says About You

Instructor: Mark Bowden Type: Short Course Category: Management Duration: 8:47 mins

Identifying and Satisfying Unhappy Customers

Instructor: Amanda Stevens Type: Short Course Category: Service Duration: 4:22 mins

How to Build Your Team’s Food Knowledge

Instructor: Kate Edwards Type: Short Course Category: Management Duration: 4:44 mins

How to Conduct Effective Staff Reviews

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 2:57 mins

How to Personalize the Customer Experience

Instructor: Amanda Stevens Type: Short Course Category: Service Duration: 3:50 mins

What to Do When an Order Is Placed Incorrectly

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 2:19 mins

How to Run Effective Team Meetings

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:21 mins

How to Build Trust with Customers

Instructor: Amanda Stevens Type: Short Course Category: Service Duration: 2:26 mins

How to Master the First Impression

Instructor: Amanda Stevens Type: Short Course Category: Service Duration: 3:57 mins

Responding to Questions When You Don’t Know the Answer

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 2:20 mins

How to Stop Micromanaging Staff

Instructor: Kate Edwards Type: Short Course Category: Management Duration: 3:15 mins

How to Cater to Families with Children

Instructor: Kate Edwards Type: Short Course Category: Service Duration: 4:53 mins

How to Respond to Customer Feedback

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:02 mins

How to Approach a Table Mid-Conversation

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 1:44 mins

Communicating With Restaurant Guests – Likeability

Instructor: David Hayden Type: Short Course Category: Service Duration: 3:45 mins

How to Keep FOH and BOH on the Same Side

Instructor: Kate Edwards Type: Short Course Category: Management Duration: 5:32 mins

How to Create an About Us Page

Instructor: Matt Landau Type: Short Course Category: Marketing Duration: 5:20 mins

How to Deal With an Intoxicated Guest

Instructor: Mike Ganino Type: Short Course Category: Service Duration: 2:52 mins

How to Protect the Sale of Your Business

Instructor: Lewis Gelmon Type: Short Course Category: Business Duration: 3:11 mins

Upselling Rooms Through Benefits

Instructor: Amanda Stevens Type: Short Course Category: Service Duration: 2:52 mins

How to Ensure Your Team Provides Consistent Service

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:48 mins

Exercising the Option to Renew a Lease

Instructor: Lewis Gelmon Type: Short Course Category: Business Duration: 10:39 mins

4 Useful Pinterest Tools

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 1:53 mins

How to View Pinterest Analytics

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 3:22 mins

The Different Types of Rent Structures

Instructor: Lewis Gelmon Type: Short Course Category: Business Duration: 4:41 mins

How to Roster Staff Effectively

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:34 mins

How to Respond to a Guest Complaint

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 2:17 mins

The Key Dates of a Tenant Lease Cycle

Instructor: Lewis Gelmon Type: Short Course Category: Business Duration: 4:45 mins

Pinterest SEO (Search Engine Optimization)

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 5:11 mins

How to Keep Staff Accountable

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:05 mins

Dealing With Rush Hour

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 1:42 mins

How to Share, Follow and Comment on Pinterest

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 4:11 mins

How to Quickly Build Rapport with New Staff

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:21 mins

What to Do When a Dish is Sent Back to the Kitchen

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 1:56 mins

How to Set Up Your Pinterest Boards

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 3:56 mins

Driving Traffic to Your Website with Pinterest

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 2:32 mins

How to Be a Confident Manager

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 2:44 mins

When (and When Not) to Approach Tables

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 3:03 mins

How to Build a Pinterest Following

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 2:13 mins

Dealing with a Hostile Guest

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:36 mins

Food Photography – Editing & Publishing

Instructor: Matt Armendariz Type: Short Course Category: Marketing Duration: 4:53 mins

How to Set Up a Pinterest Account

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 2:22 mins

How to Sell the Specials

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 3:07 mins

Empowering Your Staff to Make Decisions

Type: Mentor Session Category: Mentor Sessions Duration: 3:01 mins

What Is Pinterest and How Does It Work?

Instructor: Vincent Ng Type: Short Course Category: Marketing Duration: 4:22 mins

Food Photography – Camera Angles

Instructor: Matt Armendariz Type: Short Course Category: Marketing Duration: 2:33 mins

How to Set Tables

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 1:33 mins

Running Food and Drinks From the Kitchen

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 2:08 mins

How to Clean an Espresso Machine

Instructor: Sasa Sestic Type: Short Course Category: Food and Beverage Duration: 7:01 mins

How to Make a Cappuccino

Instructor: Sasa Sestic Type: Short Course Category: Food and Beverage Duration: 5:33 mins

How to Make Menu Recommendations

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 1:49 mins

Closing and Cleaning a Coffee Grinder

Instructor: Sasa Sestic Type: Short Course Category: Food and Beverage Duration: 3:41 mins

How to Make a Flat White

Instructor: Sasa Sestic Type: Short Course Category: Food and Beverage Duration: 5:54 mins

Getting the Most Out of Your Team

Type: Mentor Session Category: Mentor Sessions Duration: 3:34 mins

How to Get More Followers on Social Media

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 3:13 mins

Food Photography – DSLR vs Smartphone

Instructor: Matt Armendariz Type: Short Course Category: Marketing Duration: 2:01 mins

How Managers Can Delegate Tasks

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:29 mins

How Managers Should Prioritize Tasks

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 2:32 mins

Food Photography – Lighting

Instructor: Matt Armendariz Type: Short Course Category: Marketing Duration: 6:25 mins

Food Photography – Best Practices

Instructor: Matt Armendariz Type: Short Course Category: Marketing Duration: 3:51 mins

Taking Payment and Farewelling Guests

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 3:15 mins

How Managers Can Multitask and Save Time

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:20 mins

Preparing for Your First Shift as Manager

Instructor: Mike Ganino Type: Short Course Category: Management Duration: 3:32 mins

How to Clear Finished Plates

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 2:25 mins

How to Take An Order By Hand

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 2:06 mins

How to Greet and Seat Guests

Instructor: Brooke Adey Type: Short Course Category: Service Duration: 2:11 mins

What to Understand About Starting a Pub

Type: Mentor Session Category: Mentor Sessions Duration: 4:57 mins

How the Art Series Stands Out Through Marketing

Type: Mentor Session Category: Mentor Sessions Duration: 4:56 mins

The Vinomofo Origin Story

Type: Mentor Session Category: Mentor Sessions Duration: 8:12 mins

Creating a Unique Wine Program

Instructor: Kristene King Thrall Type: Mentor Session Category: Mentor Sessions Duration: 5:42 mins

The Right Ways to Gain SEO Backlinks

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 5:54 mins

How to Sell Drinks, Starters and Desserts

Instructor: David Hayden Type: Short Course Category: Service Duration: 6:05 mins

Teaching Servers to Close a Sale

Instructor: David Hayden Type: Short Course Category: Service Duration: 6:49 mins

How Servers Can Sell Using Descriptions

Instructor: David Hayden Type: Short Course Category: Service Duration: 4:42 mins

Words Servers Should Use and Avoid

Instructor: David Hayden Type: Short Course Category: Service Duration: 5:30 mins

How to Introduce Servers to Selling

Instructor: David Hayden Type: Short Course Category: Service Duration: 4:25 mins

How to Motivate Young Servers

Instructor: David Hayden Type: Short Course Category: Service Duration: 5:45 mins

How Servers Can Set Priorities

Instructor: David Hayden Type: Short Course Category: Service Duration: 5:39 mins

Where to Put Contact Info on Your Website

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 1:48 mins

Where to Put Calls-To-Action on Your Hotel Website

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 4:23 mins

Photography Tips for Your Hotel Website

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 7:54 mins

How to Make Your Website Mobile-Friendly

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 5:13 mins

How to Display Rooms on Your Hotel Website

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 2:46 mins

Content to Include on Your Hotel Website

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 3:30 mins

Getting Journalists to Write About Your Hotel

Instructor: Matt Landau Type: Short Course Category: Marketing Duration: 3:49 mins

Email Marketing 101 for Hotels

Instructor: Matt Landau Type: Short Course Category: Marketing Duration: 5:03 mins

Video Marketing 101 for Hotels

Instructor: Matt Landau Type: Short Course Category: Marketing Duration: 5:54 mins

Podcasting and Audio 101 for Hotels

Instructor: Matt Landau Type: Short Course Category: Marketing Duration: 4:09 mins

Blogging and Guides 101 for Hotels

Instructor: Matt Landau Type: Short Course Category: Marketing Duration: 4:59 mins

Content Marketing 101 for Hotels

Instructor: Matt Landau Type: Short Course Category: Marketing Duration: 2:28 mins

How to Run Effective Meetings

Instructor: Eric Papp Type: Short Course Category: Management Duration: 4:23 mins

Handling Interruptions and Time Wasters

Instructor: Eric Papp Type: Short Course Category: Management Duration: 3:28 mins

How to Manage Stress

Instructor: Eric Papp Type: Short Course Category: Business Duration: 3:08 mins

How to Make Your Team Cost-Conscious

Instructor: Darren Denington Type: Short Course Category: Management Duration: 3:44 mins

Tip to Build Your Email List

Instructor: Darren Denington Type: Short Course Category: Marketing Duration: 1:33 mins

Low Cost Ways to Promote Your Business

Instructor: Darren Denington Type: Short Course Category: Marketing Duration: 3:53 mins

How to Create a Marketing Plan

Instructor: Darren Denington Type: Short Course Category: Marketing Duration: 3:22 mins

How to Create a Marketing Commitee

Instructor: Darren Denington Type: Short Course Category: Marketing Duration: 4:59 mins

Quick Tips for Training Your Servers to Sell

Instructor: Darren Denington Type: Short Course Category: Service Duration: 3:09 mins

4 Qualities To Look For In A Server

Instructor: Darren Denington Type: Short Course Category: Service Duration: 4:37 mins

3 Ways to Get Your Servers to Sell More

Instructor: Darren Denington Type: Short Course Category: Service Duration: 3:15 mins

How to Sell Expensive Menu Items

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 3:36 mins

How to Write Menu Descriptions

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 6:02 mins

Identifying Your Most Valuable Menu Items

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 6:41 mins

How to Decide if You Should Change Menu Prices

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 2:58 mins

How to Price Items On Your Menu

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 4:12 mins

5 Ways to Hide the Money on Your Menu

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 4:57 mins

4 Useful Tools for DIY Menu Design

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 4:49 mins

How to Remove False Online Reviews

Instructor: Joshua Swanson Type: Short Course Category: Marketing Duration: 8:02 mins

How to Encourage Positive Online Reviews

Instructor: Joshua Swanson Type: Short Course Category: Marketing Duration: 7:09 mins

How to Respond to Positive Online Reviews

Instructor: Joshua Swanson Type: Short Course Category: Marketing Duration: 6:16 mins

How to Respond to Negative Online Reviews

Instructor: Joshua Swanson Type: Short Course Category: Marketing Duration: 6:16 mins

Running a Successful Instagram Contest

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 6:37 mins

The Check Presenter Tip

Instructor: David Hayden Type: Short Course Category: Service Duration: 1:27 mins

How to Prevent Steaks Being Sent Back

Instructor: David Hayden Type: Short Course Category: Service Duration: 1:59 mins

How to Tell One Salad Dressing from Another

Instructor: David Hayden Type: Short Course Category: Service Duration: 1:08

How to Keep Coffee Hot for Longer

Instructor: David Hayden Type: Short Course Category: Service Duration: 0:52 mins

How to Know Which Guest Ordered Which Drink

Instructor: David Hayden Type: Short Course Category: Service Duration: 2:08 mins

The 4 Key Times of the Dining Experience

Instructor: David Hayden Type: Short Course Category: Service Duration: 8:02 mins

How to Look Like a Pro Server

Instructor: David Hayden Type: Short Course Category: Service Duration: 4:58 mins

What to Do When You Are Double or Triple Seated

Instructor: David Hayden Type: Short Course Category: Service Duration: 4:19 mins

How to Properly Pace Courses as a Server

Instructor: David Hayden Type: Short Course Category: Service Duration: 4:47 mins

How Servers Can Prepare for a Shift

Instructor: David Hayden Type: Short Course Category: Service Duration: 4:27 mins

Setting Up a Facebook Business Page

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 2:37 mins

How to Advertise on Facebook

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 5:36 mins

How to Schedule Facebook Posts

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 3:48 mins

How to Run a Facebook Competition

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 4:07 mins

How to Engage Your Facebook Followers

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 4:44 mins

How to Get Likes on Facebook

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 5:11 mins

Extending Your Reach on Facebook

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 2:54 mins

3 Useful Facebook Apps

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 1:54 mins

How to Set Up an Instagram Account

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 2:17 mins

How to Get More Likes and Comments on Instagram

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 5:15 mins

How to Get More Instagram Followers

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 6:27 mins

Getting Your Team to Help With Instagram

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 4:38 mins

Encouraging User-Generated Content on Instagram

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 6:24 mins

Developing an Instagram Content Strategy

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 3:55 mins

8 Helpful Instagram Tools

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 4:25 mins

6 Helpful Social Media Tools

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 3:50 mins

How to Use Social Media Hashtags

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 4:11 mins

Using Cross-Promotions on Social Media

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 2:03 mins

Encouraging User-Generated Content

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 6:26 mins

Dealing With Complaints on Social Media

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 4:28 mins

How to Find Your Social Media Audience

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 3:31 mins

Defining Your Social Media Personality

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 2:16 mins

Setting Your Social Media Goals

Instructor: Sam Mutimer Type: Short Course Category: Marketing Duration: 3:15 mins

How to Manage Your Business Systems

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 6:11 mins

How to Improve Your Business Systems

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 5:40 mins

Making Your Team Accountable to Systems

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 6:31 mins

Getting Your Team Involved In Systems

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 5:25 mins

How to Document Your Business Systems

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 4:18 mins

How to Create Your Systems Template

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 5:47 mins

How to Create Your Systems List

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 3:30 mins

What a Systems-Driven Business Looks Like

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 5:03 mins

Why Systemize Your Business

Instructor: Eden Sunshine Type: Short Course Category: Business Duration: 4:07 mins

How to Use Headlines in Your Writing

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 2:48 mins

How to Write to Sell

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 2:28 mins

How to Make Your Writing Punchy

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 1:51 mins

How to Make Your Writing More Concise

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 1:54 mins

How to Make Your Writing Easy to Read

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 2:12 mins

How to Edit Your Writing

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 3:59 mins

How to Plan Your Writing

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 5:15 mins

Defining Your Audience for Copywriting

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 5:17 mins

How To Write Effective Marketing Emails

Instructor: Helen Steemson Type: Short Course Category: Marketing Duration: 4:40 mins

How to Optimize Your Google Maps Listing

Instructor: Ben Theis Type: Short Course Category: Marketing Duration: 2:52 mins

Setting Up a Google+ Account

Instructor: Ben Theis Type: Short Course Category: Marketing Duration: 7:08 mins

What is Google+?

Instructor: Ben Theis Type: Short Course Category: Marketing Duration: 3:30 mins

How Social Media Affects SEO

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 5:26 mins

How to Test Your Website’s SEO Performance

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 3:55 mins

The Wrong Ways to Gain SEO Backlinks

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 6:39 mins

How Backlinks Affect SEO

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 4:42 mins

How to Do Keyword Research for SEO

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 4:39 mins

The Right Ways to Write SEO Content

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 2:43 mins

The Wrong Ways to Write SEO Content

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 5:23 mins

How Google Ranks Websites

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 2:56 mins

How Google Ranks New vs Old Content

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 3:25 mins

How Meta Titles and Descriptions Work

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 3:45 mins

How Content and Keywords Affect SEO

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 6:53 mins

How to Construct Your Brand Story

Instructor: Ty Bennett Type: Short Course Category: Marketing Duration: 6:09 mins

Finding Your Brand Story’s Core Message

Instructor: Ty Bennett Type: Short Course Category: Marketing Duration: 4:23 mins

How to Tell Your Brand Story

Instructor: Ty Bennett Type: Short Course Category: Marketing Duration: 4:12 mins

How to Spread Your Brand Story

Instructor: Ty Bennett Type: Short Course Category: Marketing Duration: 4:28 mins

How to Find a Brand Story Idea

Instructor: Ty Bennett Type: Short Course Category: Marketing Duration: 5:44 mins

How to Lead a Team of Millennials

Instructor: David Hayden Type: Short Course Category: Management Duration: 6:09 mins

What is a Mobile-Optimized Booking Engine?

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 3:24 mins

Tips for Using Hotel Room Discounts

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 3:28 mins

Is a Loyalty Program Right For Your Hotel?

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 2:47 mins

How the Billboard Effect Boosts Hotel Bookings

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 5:27 mins

How to Track Online Reviews of Your Hotel

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 1:17 mins

Content Marketing Ideas for Hotels

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 4:20 mins

Choosing a Booking Engine For Your Hotel

Instructor: Brandon Dennis Type: Short Course Category: Marketing Duration: 2:54 mins

Getting People to View Your Videos

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 5:08 mins

Tips for Outsourcing Video Production

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 4:50 mins

Video Editing Tips

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 3:50 mins

How to Make Behind-the-Scenes Videos

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 4:42 mins

Building Purpose Into Your Video Content

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 4:23 mins

How to Shoot Video Content

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 5:07 mins

A Guide to Video Equipment

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 5:46 mins

How to Set Video Content Goals

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 2:48 mins

Where to Upload Your Videos

Instructor: Caleb Wojcik Type: Short Course Category: Marketing Duration: 5:07 mins

Negotiating With Vendors on Food Cost

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 6:18 mins

How to Better Manage Your Inventory

Instructor: Ryan Gromfin Type: Short Course Category: Management Duration: 4:55 mins

How to Reduce Theft in the Kitchen

Instructor: Ryan Gromfin Type: Short Course Category: Management Duration: 7:46 mins

How to Reduce Food Waste

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 6:02 mins

How to Increase Prices and Keep Customers

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 6:19 mins

Encouraging Staff to Use Standard Portions

Instructor: Ryan Gromfin Type: Short Course Category: Management Duration: 5:38 mins

How to Use a Food Order Guide

Instructor: Ryan Gromfin Type: Short Course Category: Management Duration: 3:21 mins

Determining the Cost of Batch Recipes

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 6:16 mins

Calculating Your Prime Cost

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 5:36 mins

Calculating Actual vs Ideal Food Cost

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 4:13 mins

Calculating Your Cost of Goods Sold

Instructor: Ryan Gromfin Type: Short Course Category: Business Duration: 6:51 mins

How to Identify Off Wine

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 5:34 mins

How Much Wine to Stock for a Function

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 5:02 mins

How Phylloxera Changed the Wine Industry

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 3:49 mins

A Guide to Wine Tannins

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:34 mins

How Still Wine Becomes Sparkling Wine

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:19 mins

How Wine is Made

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 5:49 mins

How Wine Fermentation Works

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:44 mins

How Climate Affects Wine Varieties

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 5:05 mins

How to Polish a Wine Glass

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 2:26 mins

How to Hold a Wine Glass

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 1:48 mins

How To Decant Wine Like a Pro

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 3:30 mins

Wine Serving and Storing Temperatures

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:19 mins

Why Oak Matters in Winemaking

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:27 mins

Sparkling Wine Superstars

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 5:29 mins

White Wine Superstars

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:53 mins

Red Wine Superstars

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:18 mins

Old World vs New World Wines

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:11 mins

How to Taste Wine Like a Pro

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 4:36 mins

The Most Helpful Wine Apps, Books & Podcasts

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 5:49 mins

How to Open and Serve a Bottle of Wine

Instructor: Kristene King Thrall Type: Short Course Category: Food and Beverage Duration: 7:26 mins