Typsy is the all-in-one hospitality training platform that gives you and your team everything you need to simplify your venue training.
We know managers are busy people, that's why we’ve created a feature that allows you to continuously deliver training to your team automatically. Are you ready to create a strong learning culture, staff with highly developed skills, and exceptional guest experiences?
We leave the legally required government-based training to your locally approved training organizations. Instead, we offer refresher courses and other topics designed to cover many of the other risks that aren’t always mandated but pose serious risks to operators.
Everyone learns differently so it’s important to cater to all learning needs to gain the best outcomes from the training you deliver. Typsy videos are all created with the visual, audible, and kinesthetic learner in mind so they are the perfect addition to blend with your current training program.
In exit interviews, one of the main reasons provided by team members for leaving is a ‘lack of training’ or ‘lack of opportunity'. Supporting your team with an abundance of learning resources will benefit them by building their professional currency and promotion opportunities while encouraging workplace engagement. At Typsy we provide you with the tips and tools to successfully engage your staff.
Imagine if every recruit could quickly and easily complete fundamental skills training to bring them up to speed with your culture, service and brand standards. With Typsy you can make this a reality.
We know every business also has its own brand standards and standard operating procedures. So, we make it easy for you to add your own learning modules to Typsy where they can be viewed by your teams, scheduled as training, and tracked for completion.
Often, people in hospitality are promoted to supervisor or manager roles without having any experience managing people. Prepare your managers to success by creating Playlists and Pathways to support them through this challenging and exciting time in their career.
Remember the last time you went out for a meal and received poor customer service? Have you been back since? Positive customer experiences are the building blocks of any business and affect customer loyalty, profit, and business sustainability. We know, and we’re here to help.