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Lesson details

What does it mean to communicate with someone while upholding the idea of luxury? Well, it includes being polite, genuine, respectful, and using sophisticated language.

In this online lesson about communication, Arnaud Bouvier will explain the key principles of luxury communication and how you can upgrade standard phrases to be more suitable for luxury.

What you'll learn in this lesson, Luxury communication style

  • The expectations in luxury communication
  • How to elevate standard language into the language of luxury
  • The need to adapt your communication style

Who The culture of luxury course is for

The culture of luxury online course is aimed at luxury hotel staff looking to personalize techniques to the needs of each guest so that luxury service standards are met.


Arnaud Bouvier

Arnaud Bouvier, a distinguished Transformation Expert in Luxury, Management, and Leadership, has over two decades of experience, marked by his pivotal role as President of the Luxury Hotelschool, extensive work in luxury hospitality, and a commitment to advancing modern education.

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