You’ve cleaned and disinfected your department but unfortunately, someone has been diagnosed with an infectious disease. In this lesson, Nina Fairweather will outline what steps to take if someone in your hotel is diagnosed with an infectious disease. She’ll explain how to approach cleaning, how to protect yourself, and some key cleaning actions you should take.

What you’ll learn

• The initial steps to take if someone is diagnosed with an infectious disease
• How to prepare for cleaning if someone is diagnosed with COVID-19
• How to carry out enhanced, or environmental cleaning if someone is diagnosed with COVID-19

This lesson is aimed at hotel staff who clean any area in a hotel.