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Lesson details
During the start of a tour, guests may be meeting for the first time. Whether in groups or solo, a sense of camaraderie enhances the experience, creating lasting memories. As a tour guide, you play a crucial role in creating this magical atmosphere.
In this online lesson about anticipating luxury service, Angelo Carotenuto will explain why being able to connect participants of the group is essential. You'll also learn effective methods to engage with each individual and unite the group.
What you'll learn in this lesson, Connecting and engaging tourists as individuals and as a group
- How having a connected group improves the overall tour experience
- Practical ways to encourage a group to enjoy each other's company
- How to bring disengaged members into the group
Who the Tour guide fundamentals course is for
The Tour guide fundamentals online course is aimed at hospitality and tourism professionals looking to start a new career in tour guiding or looking to enhance their tour guide skills.
Instructor
