This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Training fundamentals
In this online lesson, led by hospitality business finance expert Nicolas Simon you'll learn how to effectively train your hospitality team.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
Whether you're working in a restaurant, cafe, bar, hotel, or any other part of the hospitality industry, training your staff is one of the most important things you can do in your business. This is especially true as younger generations hit the workforce, with 87% of them stating that training and development are crucial to them in a job.
In this online course, co-founder and CEO of Wilcuma, Nicolas Simon, will teach you key skills and techniques that will help you create and deliver engaging training content to your team.
What you'll learn in the Training fundamentals course
- The importance of effective training for hospitality businesses
- How to plan and structure your training to get the best results
- How different people learn
- How to effectively train others
- How to make your training and delivery engaging
- How to structure and plan an effective staff induction
- How to run an effective staff induction
- How to train groups of staff
Who the Training fundamentals course is for
This online course is perfect for hospitality supervisors and managers looking at strengthening their staff training skills.
Course content
13 lessons · 46m 36s total · 1 hands-on activity
Course instructor
Nicolas Simon is the co-founder and CEO of Wilcuma, a full-service hospitality company offering services including consulting, management, real estate and more to help those opening a business succeed. Nicolas' love for the hospitality industry grew...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
