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Lesson details
When an emergency happens, every team member plays a role in keeping people safe. Even if your job changes depending on the situation, the response pattern remains the same.
In this online lesson, you'll learn how your actions contribute to an effective emergency response and how to follow the response pattern used in emergencies.
What you'll learn in this lesson, Your role in any emergency
- How to recognize that every role contributes to emergency response
- The core response pattern used during emergencies
- How different hospitality roles support guest and staff safety
- How to follow the Emergency Response Plan instead of improvising
Instructor
