Unlimited access to 150+ hospitality courses with your Typsy plan. Course availability may vary by subscription level.
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Course details
Emergencies can happen at any time - a kitchen fire, a medical incident, a security threat, or a natural disaster. In moments like these, clear thinking and fast action can make all the difference.
In this online course, you'll build the essential knowledge every hospitality professional needs to respond safely and confidently during an emergency. You'll learn how to recognize emergencies, understand your workplace Emergency Response Plan, escalate incidents correctly, communicate clearly under pressure, and report incidents accurately.
This course forms the foundation of Typsy's Emergency response series, helping you prepare for more specific emergency training relevant to your workplace.
By the end of this course, you'll have the confidence to respond quickly, follow the right procedures, and support the safety of your guests, coworkers, and workplace.
What you'll learn in the Emergency response essentials course
- What counts as an emergency in hospitality workplaces
- How to recognize common emergencies that may occur in venues such as hotels, restaurants, and events
- How to identify the key components of a workplace Emergency Response Plan (ERP)
- Your role in protecting guests and coworkers during emergencies
- How to distinguish between critical emergencies and high-risk incidents
- How to escalate incidents quickly and contact emergency services when required
- How to communicate clearly with managers, guests, and emergency responders during an incident
- How to report incidents, emergencies, and near misses accurately to support workplace safety
And much more!
Meet your instructor
Prove you’re job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass the quiz.
- Earn a digital badge that you can print or share on
- Impress employers with learning outcomes you can add to your CV.
- Make your career dream a reality.
How courses work
Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
Join a 10-day trial
Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.
Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
Earn digital badges
Receive a digital badge for every completed course that you can download and share with your professional network.
Become an expert
Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.
All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes
What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."
"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."
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FAQ
Start learning today - with your free 10-day trial.
After your free trial you can:
- Pay per year to keep learning online
- Have complete control over your subscription; you can cancel any time
- Learn at your own pace
- Complete online assessments to test your knowledge and prove your skills
- Earn digital course certificates that you can share online, with potential employers, and your professional network
