Lesson details
An emergency is any situation that puts people, property, or the environment at risk and requires immediate action. In hospitality workplaces, emergencies can escalate quickly and affect both staff and guests.
In this online lesson, you'll learn how to recognize emergencies in hospitality environments and identify the risks most relevant to your workplace.
What you'll learn in this lesson, What counts as an emergency
- What defines an emergency in the workplace
- How to recognize that emergencies vary depending on location and environment
- How to identify common hospitality emergencies such as fires, medical incidents, and security threats
- How to assess the risks most likely to occur in your own workplace