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Lesson details

When you’re washing your clothes at home, you might get away with throwing all of the linens into the same batch. Unfortunately, commercial laundry processes are a little more complicated. Linens need to be prepared, sorted, and pre-treated to make sure every piece comes out sparkling clean - and ends up in the right hands afterwards!

In this lesson, Juliana Kyalo explains the pre-washing process for a commercial laundry.

What you'll learn in the Pre-washing operations lesson

  • The steps involved in pre-washing
  • How to collect laundry in a hotel environment
  • Sorting laundry in a hotel environment
  • How to use the FOCAL process to pre-treat stains

Who the Laundry operations course is for

This online course is aimed at new and aspiring hotel laundry attendants looking to get ahead in the world of hotel laundry operations. 


Dr. Juliana Kyalo

Dr Juliana Kyalo is a certified hospitality educator with a passion for guiding future entrepreneurs in the hospitality industry.

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