Recruitment and onboarding
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This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Recruitment and onboarding

In this online course led by Mike Hewitt, you will learn how to effectively recruit and onboard staff.

Intermediate

46m 2s13 lessonsCertificateEnglish, Spanish, Indonesian + 38 Languages

Instructor
Mike Hewitt
Mike Hewitt

This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Supported by trusted hospitality organizations

This course is supported by leading hospitality organizations, reflecting recognized industry best practice.

Institute of Hospitality

Skills you will gain

Interview techniques
Recruit employees
Write job descriptions

Course details

Have you ever worked with someone who doesn’t want to be there? Or hired someone who wasn’t quite up to the job and witnessed its effect on morale and the bottom line? As a leader, you need to know how to build teams through careful selection, mentoring, and setting expectations.

In this online course, Mike Hewitt, the founder and operator of One Haus recruitment, will share an overview of recruitment, selection, and onboarding. You’ll explore the Human Resources Management Tools to recruit the right people based on business and cultural needs, followed by how to onboard your new recruits to promote commitment and engagement so that you can best retain your team.

What you'll learn in the Recruitment and onboarding course

  • Some of the common concerns that can make recruiting hospitality staff challenging
  • How to plan ahead for staffing needs and why doing this is important
  • How to write a job description 
  • Understand that the way you recruit is a reflection of your business culture/brand
  • Know the different ways to find candidates (including looking internally), and how to choose the right avenue
  • How to write a job advertisement
  • The difference between recruiting based on skill vs cultural fit, and the key advantages and disadvantages of both  
  • Basic interview questioning techniques
  • Understand the role of ethics and legalities in selecting candidates and what it means to be an Equal Opportunity Employer
  • How to make an offer and reject a candidate
  • The key dos and don'ts of onboarding
  • How to create a great onboarding experience

Who the Recruitment and onboarding course is for

This online course is perfect for hospitality managers and anyone involved with the recruiting and onboarding process.

Course content

13 lessons · 46m 2s total · 1 hands-on activity

Course instructor

Mike Hewitt
Mike HewittFounder and operator of One Haus

Mike Hewitt is the founder and operator of One Haus, a premier Hospitality recruitment firm based in New York City. He also hosts RECRUIT.RETAIN.RELAX, a radio show on Heritage Radio Network which features conversations with industry thought leaders...

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Institute of Hospitality

This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.

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Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.