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Course details

WARNING: THIS COURSE CONTAINS REFERENCES SOME VIEWERS MAY FIND DISTRESSING. These include references to terrorism, violence, weapons, and suicide. If you need support at any time, please contact a colleague, manager, or find a phone or online helpline near you. 

Workplace violence can be a little confronting to think about, but whether you’re the ‘face’ of your company or work behind a kitchen door, it’s a scenario we should all be prepared for. 

Being able to recognize and respond to active shooter incidents will allow you to work with confidence and feel empowered to take charge of your environment. If an incident does occur, you’ll know what to do to keep yourself, your colleagues, and your guests safe.

In this course, you’ll learn some early warning signs of potentially violent behavior including strategies for preparing and responding to incidents, as well as skills of prevention, detection, response, and recovery. 

WHAT YOU WILL LEARN

  • The meaning of ‘soft targets’
  • The meaning of ‘active shooter’
  • Types of possible threats    
  • The 4-main factors of extreme violent acts are
  • Common behaviors or signs of a violent mindset
  • How to report suspicious behavior that poses a threat
  • How to demonstrate basic security tips
  • How to prepare yourself to run, hide or fight during an active shooter attack
  • The policies and procedures available or required for employers and employees
  • What to expect from law enforcement and medical services at the scene

This course is aimed at front of house and operations employees.

Meet your instructor

Todd McGhee

Todd McGhee is an international speaker on counter-terrorism and violent extremism.

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All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

All Typsy courses are endorsed by the Institute of Hospitality

What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

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"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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