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Lesson details

Welcome to Luxury housekeeping service standards!

In this course, Denise Frem will explain how you can deliver consistent, polished, personalized service - anticipating guest needs like a true professional. You'll cover room preparation, privacy, efficiency, communication, and the special touches that elevate service - and set you apart.

Ready to begin?


Featuring sourced footage from Solenis and Paradisus by Melia.

 


Instructor

Denise Frem

With over 20 years of experience across world-leading hotel brands, Denise Frem is a hospitality leader dedicated to operational excellence, sustainability, and empowering teams to deliver exceptional guest experiences.

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