This course is included in a Typsy Free subscription along with 30 other courses. This course is also included in all paid Premium subscriptions, along with 90 other courses.

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Course details

Due to its massive reach and easy access, it’s hard to look past the benefits of using social media as part of the marketing strategy for your hospitality business.

But getting the most out of social networking platforms for your venue requires more strategizing than you would ever bother doing for a personal account. This is for a good reason – a well-planned social media strategy can help your business grow and reach new audiences every day!

This course with Thinktank Social’s director of social media, Sam Mutimer, is your one-stop shop for the tools you’ll need to get your business’s social media accounts working to your advantage.

WHAT YOU WILL LEARN

  • The importance of setting social media goals and how to do it
  • How to find your target audience on social media
  • How to define your business’s social media personality
  • How to get more social media followers
  • How to make the most of cross-promotions
  • How to use hashtags that work
  • How to respond to customer complaints on social media
  • The most useful social media tools for hospitality businesses

If you are the owner or manager of a hospitality business, this is the course for you! Sam Mutimer shares her industry expertise to help you translate online followers into regular customers.

Meet your instructor

Sam Mutimer

Sam Mutimer is the founder and Director of Social Media at Thinktank Social. She is one of Australia's foremost social media speakers.

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Prove you’re job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass the quiz.
  • Earn a certificate that you can print or share on linkedin-logo.svg
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dream a reality.
Prove you’re job ready

How courses work

1
Join a 10-day trial

Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.

2
Watch all the lessons

Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

3
Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

4
Earn digital certificates

Receive a certificate for every completed course that you can download and share with your professional network.

5
Become an expert

Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.

All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

Tarini T Tarini T

"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

Denise A Denise A

FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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  • Earn digital course certificates that you can share online, with potential employers, and your professional network