General Data Protection Regulation (GDPR)
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Course details
Never heard of GDPR? Well, GDPR stands for General Data Protection Regulation, a set of regulatory guidelines for data security set by the EU. If you handle or process guest data and information in any way - particularly if you’re in the EU, work with businesses in the EU, or host guests from the EU - this course is for you.
As members of the service industry, we collect data every day – and data is collected about us every day. Knowing how to keep your customers’ personal information secure is an essential skill in the hospitality industry, which increasingly relies on digital technology to operate smoothly.
In this online course, Jamal Ahmed, privacy professional and GDPR Practitioner, will walk you through the fundamentals of data protection and privacy. From data protection principles and obtaining valid consent to individual rights and handling data breaches, this course can teach you to handle data safely and securely, keeping customers assured and happy that their information is in safe hands.
What you'll learn in the General Data Protection Regulation (GDPR) course
- What GDPR is and who it applies to
- What personal data actually means, and the types of data it’s okay to process
- The key principles of GDPR
- The lawful basis for protecting data
- The reasons and requirements for obtaining consent for data processing
- Identifying and understanding individual rights around personal data
- Why and how to allocate the role of Data Protection Officer within your business
- The consequences of poor data security
- How to report a data breach
- International privacy laws
Who is the General Data Protection Regulation (GDPR) course for
This online course is ideal for anyone in the hospitality industry who processes, or has access to, client personal information and data.
Meet your instructor
13 lessons included in this course
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Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
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At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
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All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes
What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."
"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."
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