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Course details

Never heard of GDPR? Well, GDPR stands for General Data Protection Regulation, a set of regulatory guidelines for data security set by the EU. If you handle or process guest data and information in any way - particularly if you’re in the EU, work with businesses in the EU, or host guests from the EU - this course is for you. 

As members of the service industry, we collect data every day – and data is collected about us every day. Knowing how to keep your customers’ personal information secure is an essential skill in the hospitality industry, which increasingly relies on digital technology to operate smoothly. 

In this course, Jamal Ahmed, privacy professional and GDPR Practitioner, will walk you through the fundamentals of data protection and privacy. From data protection principles and obtaining valid consent, to individual rights and handling data breaches, this course can teach you to handle data safely and securely, keeping customers assured and happy that their information is in safe hands. 

WHAT YOU WILL LEARN 

  • What GDPR is and who it applies to
  • What personal data actually means, and the types of data it’s okay to process
  • The key principles of GDPR 
  • The lawful basis for protecting data 
  • The reasons and requirements for obtaining consent for data processing
  • Identifying and understanding individual rights around personal data 
  • Why and how to allocate the role of Data Protection Officer within your business
  • The consequences of poor data security
  • How to report a data breach 
  • International privacy laws

This course is ideal for anyone in the hospitality industry who processes, or has access to, client personal information and data.

Meet your instructor

Jamal Ahmed

Jamal Ahmed is an industry-leading privacy professional with an extensive record of solving privacy and data challenges.

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All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

All Typsy courses are endorsed by the Institute of Hospitality

What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

Tarini T Tarini T

"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

Denise A Denise A

FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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