Lesson details
Crowds tend to move toward the easiest available path. When exits become blocked or guests hesitate, evacuation can slow down, and risks can increase.
In this online lesson, you'll learn how to keep evacuation routes clear, guide crowd movement safely, and identify risks that can disrupt safe flow.
What you'll learn in this lesson, Managing crowd flow and evacuation risks
- Common risks that slow or disrupt crowd movement
- How to keep exits clear and guide guests toward safe evacuation routes
- How to redirect guests calmly when movement slows or stops
- Behaviors that may increase evacuation risk
- How to support vulnerable or hesitant guests without overstepping your role