Provided with the support of
Lesson details
When alarms sound during an event, people often hesitate. They may be unsure what is happening or wait for someone else to act first.
In this online lesson, you'll learn how calm leadership, clear instructions, and confident body language help people begin evacuating safely.
What you'll learn in this lesson, Guiding people calmly to begin evacuating
- How people commonly react in crowds during emergencies
- How calm behavior helps reduce panic
- How to use clear verbal instructions to guide nearby guests
- How to use body language and movement to reinforce evacuation directions
- The importance of knowing exits and assembly points in advance
Instructor
