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Course details
Security threats can develop quickly and may put guests, staff, and property at risk. In hospitality workplaces, recognizing warning signs early and responding safely helps prevent situations from escalating.
In this online course, you'll learn how to recognize early indicators of security threats, understand how workplaces communicate security alerts, and respond safely using the run, hide, tell framework. You'll also learn how to identify escalating behavior and apply safe de-escalation techniques when appropriate.
This course builds on the foundations from the Emergency response essentials course and forms part of Typsy's wider emergency response training series.
By the end of this course, you'll be better prepared to recognize potential threats, respond calmly during security incidents, and support a safer environment for guests and colleagues.
What you'll learn in the Emergency response: Security threats course
- What is meant by a workplace security threat
- Early warning signs of security risks or escalating behavior
- How workplaces alert staff to security incidents
- Who provides instructions during a security emergency
- How to apply the run, hide, tell framework during an active security threat
- Safe actions during each stage of the run, hide, tell response
- Signs that aggressive behavior may escalate
- Basic de-escalation techniques where it is safe to do so
- When to step away and seek help from security or emergency responders
And much more!
Who the Emergency response: Security threats course is for
The Emergency response: Security threats online course is designed for hospitality professionals who interact with guests or work in environments where security risks may occur. It is particularly useful for staff working in hotels, restaurants, bars, entertainment venues, and event spaces where recognizing risks early and responding safely helps protect people and property.
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Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
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Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
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All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes
What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."
"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."
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After your free trial you can:
- Pay per year to keep learning online
- Have complete control over your subscription; you can cancel any time
- Learn at your own pace
- Complete online assessments to test your knowledge and prove your skills
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