Highly energetic professional with over 20 years' experience. Proficient in Multi-site restaurant operations and possessing a formidable knowledge in financial management and preopening. Dedicated and passionate about providing excellent customer service and exceeding organizational goals. Proven ability to increase profit through strategic planning, effective project management and process reengineering. Highly skilled in recruiting, training, and performance management. Proactive approach to Good safety, Merit holder for Dubai Municipality PIC and ISO 22000 Internal Auditor. Currently Heading Operations and overseeing the rollout of a chain of restaurants in UAE and operating over 18 Outlets, comprising of 4 brands concepts of which 2 developed by a Celebrity Chef, a Dark Kitchen and a smoothie concept from Canada with full P&L responsibility for in-store sales, store appearance, and employee development.