SmartCards – Turn SOPs into action

TRUSTED BY FORWARD-THINKING HOSPITALITY BRANDS WORLDWIDE.

✦ KEY PRODUCT OUTCOMES

Knowledge that works

From August, SmartCards will put the right operational knowledge in your team's hands – exactly when they need it.

Restaurant manager coaching a team member using guest feedback to improve hospitality performance

Turn static content into operational guidance

Convert SOPs, PDFs, and documents into short, interactive SmartCards in minutes.

Give teams answers when they need them

Replace long documents with clear, bite-sized guidance accessible anywhere, instantly.

Give managers their time back

Staff self-serve answers instead of interrupting managers for the same information every day.

Push updates live in minutes, not weeks

Menu change, new policy, regulatory update, type it in, and it is out to your teams immediately.

Hospitality team delivering consistent guest experiences through continuous performance improvement

SMARTCARDS

Coming soon to Typsy

Turn operational knowledge into everyday performance.

BE THE FIRST TO KNOW

HOW IT WORKS

Ready to go from August – no complex setup, no heavy lift.

Upload your content

Add your SOPs, PDFs, or documents into your private library – secure and only accessible to your team

Generate SmartCards instantly

AI transforms your content into a review-ready SmartCard draft in minutes, ready for you to review, refine and publish.

Get it to your teams

Push SmartCards to the right people or make them available on demand, so staff can access answers exactly when they need them.

Key features

From knowledge to performance

SmartCards removes the gap between having information and using it, so your teams always know what to do next.

AI-powered SmartCard generation

Turn documents into review-ready SmartCards in minutes.

Private content library

Upload and manage your internal knowledge securely – only your organization can access it.

Micro-learning format

Deliver bite-sized operational guidance that fits naturally into the flow of work.

Works with your platform

Use alongside Target & Assign to deliver the right SmartCards to the right people at the right moment.

Always up-to-date content

Update your source material and roll changes out instantly across teams.

Proven impact

What SmartCards will fix from day one

When operational knowledge is easy to access, teams make better decisions, act faster, and perform more consistently.

SOPs

Teams complete

Consistency

Across every location

Instant

Updates to processes and policies

TESTIMONIALS

Success stories from the heart of hospitality

Better staff performance boosted guest feedback and promotions. Typsy is user-friendly, accessible anytime, anywhere, and the training is simple to grasp, making it easy for our staff to improve.

Meredani Sovagusu

Human Resources & Training Officer

Typsy is one of the best innovative digital learning platforms—so easy to use, with multiple language options and engaging visuals that keep our staff excited to learn. Our GRI and experience scores have improved.

Deepti Mahajan

Director of Training

Working with the team at Typsy we were able to develop an engaging, efficient & informative induction experience. Feedback from stakeholders throughout the business, and our casual workforce was extremely positive.