Lesson details

There’s no doubt about it: Grant van Gameren is one of the busiest chefs in Toronto right now. He’s had a hand in opening no less than six different restaurants over the last few years.

Bar Raval is his Spanish pintxos bar where the small details are everything. Here, he aims to create a unique experience where guests can indulge in amazing food, meet new people, and enjoy authentic service. The rave online reviews will tell you everything you need to know about how successful that’s been!

In this mentor session, Grant talks about why he places so much emphasis on empowering his staff and giving them the freedom to resolve customer problems on their own.

Learn hospitality skills for today’s world, including:

  • How to keep the lines of communication open with staff
  • How and why you should empower your staff to make decisions

Owners and managers, up your customer service game with these tips from an industry superstar!


Grant van Gameren

Grant van Gameren is one of the most prolific chefs in Toronto. He is the owner of five venues, including the Spanish-influenced Bar Isabel.

Read More