4 qualities to look for in a server

Darren Denington

duration4:22 mins

Lesson Details

When a new guest walks into your restaurant, they expect to receive warm and attentive service. If their server is indifferent to them, then that’s going to mar their whole view of your establishment – and they’re probably not going to come back.

It’s important to hire servers who care about delivering true hospitality. It’s also important to provide the support and encouragement they need to improve their level of service.

Darren Denington has been in the restaurant industry for over 28 years, and he helps restaurants with their staff training. In this lesson, he explores the four main qualities you should be nurturing in your servers, in order to improve the guest experience.

Learn hospitality skills for today’s world, including:

Owners and managers, it’s time to step up your leadership skills with this expert advice!


Darren Denington

President of Service With Style

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