TOURISM AND HOSPITALITY - FUNDAMENTAL SKILLS FOR A NEW DECADE
QTIC is fast-tracking the launch of a Micro-Credentialing program, which will provide skilling solutions for immediate benefit to tourism and hospitality businesses and their employees.
The project will provide 400 tourism and hospitality businesses and their staff with the opportunity to acquire specific skills, or micro-credentials, through a comprehensive online delivery platform. QTIC aims to reach at least 1,750 tourism and hospitality employees with this new tool.
Businesses register above. Employees request access from employers.
The Queensland Tourism Industry Council (QTIC) endorsed micro-credentials offers alternative current skilling solutions that provides direct benefit to tourism and hospitality businesses, and their workforce.
The program aims to provide an opportunity to support changing workplaces by enabling the provision of focused training in specific skills to better support employees and businesses to adopt innovations and improved productivity.
What is a Micro-credential?
On completion of each course learners will receive a QTIC endorsed Micro-credential.
The courses are delivered online and include several bite-size videos (average 3 mins each) featuring industry experts. Each lesson is required to be watched in full for it to be deemed complete.
On completion of all lessons the learner must successfully complete a quiz that focuses on the key learning outcomes from the course to achieve the digital ‘certification or credential’.
The duration of an entire course varies from 30 minutes viewing time to a maximum of 60 minutes each.
This new approach to industry led professional development is personalised and transferrable across sectors.
Available QTIC Endorsed Micro-Credentials
QTIC Endorsed Micro-Credentials
Three additional micro-credentials currently under development:
- Customer (Experiential) Service
- Tourism and Travel Distribution Channels
QTIC Recommended Micro-Credentials
The QTIC endorsed micro-credentials is proudly funded by the Queensland Governments Micro-Credentialing Pilots Program.