Instructors

Meet our instructors. They’re known around the world for their knowledge, and they’re here to share it with you.

Jason James

Jason James

General Manager at Odd Duck

Jason James is a partner and general manager at Austin’s farm-to-table restaurant Odd Duck, where he looks after all aspects of service and is in charge of the restaurant’s front of house team.

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Leandra Rouse

Leandra Rouse

Personal Trainer and Nutritionist

Leandra Rouse is a culinary nutritionist, workplace wellness consultant and fitness expert. She develops unique health programs for individuals and companies.

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Charlie Ainsbury

Charlie Ainsbury

Owner of This Must Be The Place

Charlie Ainsbury is a World Class recognized bartender and the co-owner of an award-winning spritz and cocktail bar in Sydney. He was twice named Australian Bartender of the Year.

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Dustin Haarstad

Dustin Haarstad

Bartender and Beverage Director

Dustin Haarstad is a bartender and beverage director at the acclaimed whiskey bar Canon, and the founder of cocktail consulting company Blind Tiger Cocktail Co.

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Hillary Zio

Hillary Zio

Sommelier

Hillary Zio is a certified sommelier and author of The Unfiltered Guide to Working in Wine. Her decade of industry experience includes fine dining as well as wine education and distribution. 

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Kirrily Waldhorn

Kirrily Waldhorn

Beer Consultant

Kirrily Waldhorn is the founder of Beer Diva and a beer consultant, writer, educator and judge. She is on a mission to make beer the new wine.

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Rowena Carter

Rowena Carter

Director of HR at Four Seasons

Rowena Carter works with boutique hotels to build company culture, strengthen engagement and develop teams with a strong service focus.

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Pete Licata

Pete Licata

World Barista Champion of 2013

World Barista Championship Pete Licata has worked in every facet of the coffee industry. He now runs a coffee consulting business and trains competition baristas.

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Mark Bowden

Mark Bowden

Body Language Expert

Mark Bowden is a global authority on body language who has coached Fortune 500 and G8 leaders in the importance of compelling communication.

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Kate Edwards

Kate Edwards

Hospitality Consultant

Kate Edwards is a hospitality consultant with over 30 years of experience in the industry and an educator at two of New York’s top hospitality institutions.

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Amanda Stevens

Amanda Stevens

Customer Service Consultant

Amanda Stevens is a full-time speaker on customer experience, the author of five bestselling books, and a regular media commentator on consumer behavior.

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Lewis Gelmon

Lewis Gelmon

Finance Expert

Lewis Gelmon is the President and CEO of JR Canada Restaurant Group. He consults businesses on tenancy matters and lease agreements.

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Vincent Ng

Vincent Ng

Founder of MCNG Marketing

Vincent Ng is a Pinterest marketer, public speaker and founder of MCNG Marketing. He teaches business owners how to use Pinterest to bring in customers. 

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Sasa Sestic

Sasa Sestic

World Barista Champion of 2015

Sasa Sestic was the 2015 World Barista Champion. He owns the roasting house ONA and the ethical green bean trading company Project Origin.

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Matt Armendariz

Matt Armendariz

Food Photographer

Matt Armendariz has been working in the food industry for over 20 years. His food photography has been featured in a range of publications, from cookbooks to The New York Times.

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Mike Ganino

Mike Ganino

Hospitality Leadership Consultant

As a restaurant consultant and trainer, Mike Ganino teaches managers how to be more effective leaders, create better team cultures and drive organizational growth. 

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Brooke Adey

Brooke Adey

Young Server of the Year 2015

Brooke Adey has worked for some of Sydney’s most acclaimed eateries and is the current restaurant manager at The Paddington Inn.

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Caleb Wojcik

Caleb Wojcik

Founder of DIY Video Guy

Caleb Wojcik is the creator of DIY Video Guy, where he teaches business owners about video production, marketing and strategy for the web.

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Ty Bennett

Ty Bennett

Branding Expert

Drawing from his success as a young entrepreneur, Ty Bennett is an expert on increasing revenue through leadership, influence and storytelling.

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Helen Steemson

Helen Steemson

Copywriter and Creative Director

Helen Steemson is the award-winning lead copywriter and creative director at Words for Breakfast, a copywriting agency in Auckland, New Zealand.

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Joshua Swanson

Joshua Swanson

Reputation Management Expert

Joshua Swanson is a digital marketing executive and consultant with a passion for business. He is the CEO of the digital marketing agency GoToMyApartment.  

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Brandon Dennis

Brandon Dennis

Founder of Horn of the Ox

Brandon Dennis is an SEO and online marketing expert who was the founder of consultancy company Horn of the Ox. 

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Darren Denington

Darren Denington

President of Service With Style

Darren Denington has been in the hospitality industry for over 28 years as a business owner, executive chef, food and beverage director, and general manager.

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Eric Papp

Eric Papp

Founder of Agape Leadership Consulting

Eric Papp is the founder of Agape Leadership Consulting, keynote speaker and author of Leadership By Choice and 3 Values of Being an Effective Person.

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Ryan Gromfin

Ryan Gromfin

Founder of The Restaurant Boss

Former chef Ryan Gromfin is a consultant for the restaurant industry. He uses his extensive experience to help owners and managers reduce costs and increase profits.

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Eden Sunshine

Eden Sunshine

Business Strategist

Eden Sunshine is the creator of the Level 7 System. Through this training program, he teaches entrepreneurs system formulas for running an effective business.

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David Hayden

David Hayden

Hospitality Consultant

With over 20 years of industry experience, David Hayden now conducts training programs for servers and managers through his company Hospitality Formula Consulting.

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Ben Theis

Ben Theis

Founder of Skol Marketing

Ben Theis founded Skol Marketing to help small businesses and nonprofits get found online. He is a former Local Partnership Manager at Google.

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Kristene King Thrall

Kristene King Thrall

Sommelier

Kristene King Thrall is a sommelier and Director of Training at Louie’s Wine Dive in Kansas City. As a wine educator, she is passionate about introducing diners to new and exciting brands.

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Matt Landau

Matt Landau

Founder of Vacation Rental Marketing

Matt Landau is passionate about helping B&B and vacation rental owners generate more bookings using online marketing. His Vacation Rental Marketing Blog is a free resource documenting the industry’s best practice.

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Sam Mutimer

Sam Mutimer

Director of Social Media

Sam Mutimer is the founder and Director of Social Media at Thinktank Social. She is one of Australia’s foremost social media speakers.

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